FAQ'S

SHIPPING FAQ'S

Standard Delivery
If purchasing made to order, the process takes between 1-2 weeks. Please allow additional days for delivery, depending on the shipping service you select at checkout. Pairs in stock will ship out in 1-2 business days from when the order is place.                                                   

 THANK YOU FOR VISITING AND SHOPPING AT WWW.KIDS4WORLD.COM FOLLOWING ARE THE TERMS AND CONDITIONS THAT CONSTITUTE OUR SHIPPING POLICY.

 

RETURNS FAQ'S

If I am not fully satisfied with my purchase, how do I return it?
Simply fill out the following Return form and include with the items you wish to return. Once we receive your merchandise, we will review and process for exchange/credit.

How long do I have to return an item?
All items must be returned within 30 days from the date of receipt.

What do I do if my item is damaged or defective upon delivery?
If your product is damaged, defective or incorrect (including Personalized items) please contact our Customer Care Department at 857.880.7992  for further instructions. If you return a damaged, defective or incorrect item (including Personalized items not made correctly) you will receive a credit or an exchange depending on your request below. Shipping & Handling will be refunded if this is one of the cases with your item(s). Damaged products or products missing parts/items must be reported within 10 days of receipt for this to apply, otherwise product and/or shipping charges may be incurred.

How long does the returns process take?
The returns process can take anywhere from 7 to 10 business days. (During the holiday season, these times may vary)

How will I be notified when my return is processed?
You will be notified via the email address on file once the return is processed.

Who is responsible for the cost of return shipping if I simply do not like the product?
The customer is responsible for the return shipping cost.

I am the recipient of a gift, how do I return it if I am not satisfied?
Please contact our Customer Care Department at 857.880.7992  so that we may locate the order information to process the return.

How do I return something purchased from a store that carries your products?
All items purchased at a retailer must be returned to the store from which you purchased.

Can I return items purchased through a retail store?
If your KIDS4WORLD Product was purchased at any other retail store and not directly from KIDS4WORLD , we CAN NOT accept your return. You MUST contact the retail store that you bought the item from.

Are there any fees when returning an item?
A 20% restocking fee will be charged on free-standing wine cellars, wine racks, large furniture pieces, cooling units and select items shipped directly from the manufacturer. These fees apply unless the item is defective or damaged, you received the wrong item, or the fee is prohibited by law.

PRIVACY FAQ'S

When I submit credit card information online, is it secure?
KIDS4WORLD.com has sophisticated encryption and authentication tools to protect the security of your credit card information, and we will do our best to protect its security on our systems. Specifically, every page in the kids4world.com ordering process that requests credit card information uses Secure Socket Layer (SSL) encryption, which is designed to render information unreadable should anyone try to intercept it. However, we cannot guarantee or warrant the security of any information you transmit to or from our Web site, and you do so at your own risk.

Does Kids 4 world  sell or rent my email address to other companies?
Kids4world does not sell or rent your email address to other companies. When you sign up for email communications from kids4world Companies, you may be contacted by our partner companies, kids4world.com  Shop and  Magazine, about their products, services, and promotions that may be of interest to you. Each of our affiliates has a privacy policy that is consistent with our own... All information that is collected is on an 'opt-in' basis and users are given the opportunity to 'opt-out' at any time.